Proactive IT Recruitment Limited Dubai - United Arab Emirates
Jan 20, 2017Full time
Regional Business Partner MENA - Dubai - Base Salary £Excellent plus Benefits This regional role is the bridge between the EMEA Business and the central IT service delivery team. The individual will ensure that business needs are appropriately defined into requirements and ensure that that there is clear accountability for service & project delivery into the EMEA Region for centrally defined roll-outs and local needs. The individual will act as an energised IT business change agent into business working as a truly empowered business partner with one leg in IT and the other in the business. Must have: Regional role background with large geographically spread multi-cultural team approx. 30 FTE. Experience of centralising regional & federated services into the centre. Must have the ability to extract requirements from the business and be able to translate these into IT functions/processes Must have the ability to initiate/process/deliver business roadmaps into the landscape Demonstrates excellent customer service skills. Can advise business on Systems/Processes/Applications etc. Demonstrates excellent hiring & coaching and development skills. Demonstrates excellent stakeholder management skills. Ability to shape business requirements into clearly defined projects Can easily operate at the highest level across the organisation. Experience of taking emotional brow beaten teams and transition them into enthusiastic, helpful, energetic, focused teams with great customer ethos and empathy. Can demonstrate measurable improvements in customer service/satisfaction. Nice to have: Decent understanding of Logistics/freight. Business partnering skills. What the role can offer: Responsibility to deliver new service & standards. Reports directly to Global CIO. Member of Global IT leadership team, defines and owns all service standards. Flexible working options, working from home 1 day per week and flexibility of office times. Exciting organisation moving into a new era culture wise.